Frequently Asked Questions

Quick Answers

Find answers to common questions about ProQure and our cues. If you have any additional inquiries, feel free to contact us directly via our contact form.

Shipping Information

Our standard shipping time is 3-5 business days. For expedited shipping, please contact our customer service for options and pricing.

Product Returns

We accept returns within 30 days of purchase. The item must be unused and in its original packaging. Contact us to initiate a return and receive a refund or exchange.

Warranty Policy

Our products come with a one-year warranty against manufacturing defects. Please note: normal wear and tear is not covered under the manufacturer warranty. If you encounter any issues, reach out to our support team for assistance.