Frequently Asked Questions

Quick Answers

Find answers to common questions about ProQure and our cues. If you have any additional inquiries, feel free to contact us directly via our contact form.

Shipping Information

Our standard shipping time is 3-5 business days. For expedited shipping, please contact our customer service for options and pricing.

Product Returns/

Restocking Fees

*"If you are not satisfied with your purchase, you can return it within 30 days. Please note that a 10% restocking fee will be deducted from your refund to cover processing costs."

Warranty Policy

Our products come with a one-year warranty against manufacturing defects. Please note: normal wear and tear is not covered under the manufacturer warranty. If you encounter any issues, reach out to our support team for assistance.